Privacy Policy

Automotive Transport Solutions Ltd
Last updated: 25/11/2025

Automotive Transport Solutions Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you contact us, use our services, or visit our website.

1. Information We Collect

We may collect the following personal information:

Information you provide directly:

Name
Email address
Phone number
Delivery or collection addresses
Vehicle details related to transport bookings
Billing information (where relevant)

Information collected automatically (website):

IP address
Browser type and version
Pages visited and duration
Cookies and tracking data (if applicable)

2. How We Use Your Information

We use your personal information to:

Provide and manage our vehicle transport services
Contact you regarding bookings, updates, and delivery details
Respond to enquiries or support requests
Maintain internal records and improve our services
Comply with legal and financial obligations
Send service-related communications (never unsolicited marketing without consent)

3. Legal Basis for Processing

We process your information based on:

Contractual necessity – to fulfil transport or service agreements
Legitimate interests – improving operations, ensuring safety, preventing fraud
Legal obligations – accounting, recordkeeping, regulatory compliance
Consent – only when explicitly required (e.g., marketing communications)

4. How We Store and Protect Your Data

We take data security seriously. Your information is stored securely using appropriate technical and organisational measures to prevent loss, misuse, unauthorised access, or disclosure.

We only retain your data for as long as necessary to provide our services or meet legal requirements.

5. Sharing Your Information

We do not sell your personal information.
We may share information only when necessary, such as:

With drivers or logistics partners involved in your transport booking
With payment providers (for billing purposes)
With legal or regulatory authorities when required by law
With IT or website support providers who help maintain our systems

All third parties are required to handle your data securely and in accordance with GDPR.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Object to or restrict certain types of processing
Request transfer of your data to another provider
Withdraw consent where processing is based on consent

To exercise your rights, contact us at:
automotivetransportsolutions@outlook.com

7. Cookies

If our website uses cookies, they may collect anonymous usage data to improve functionality. You can adjust cookie settings in your browser at any time.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Automotive Transport Solutions Ltd